OCLC EMEA Regional Council Meeting 2016 - Breakout Talk Presentations

Find descriptions of and links to the presentations that were carried out during the Breakout Talks at the OCLC EMEA Regional Council Meeting.

Breakout Talks | Session One

A - Youth and Public Libraries

Ester Omella (Diputació de Barcelona), Line Røijen and Klaus Støvring (Roskilde Libraries)

As librarians we can be forgiven for trying to keep in step with the young people we must offer services to. But a more realistic approach might be to trial new ideas and be prepared to get it wrong. Accept that on occasion it is young people who are the experts and we as librarians must be the students when it comes to delivering an offer for them that is wanted as well as needed. This session explored how two different public library services were working with young people to be fun, entertaining, but most importantly relevant to them in this new digital age.

B - The shelf-free generation: Using data to free library space and manage print collections in new ways
John MacColl (RLUK and University of St. Andrews), Anne Horn (University of Sheffield) and Titia van der Werf (OCLC Research)

Changing user behaviour and methods of learning are placing increased need on libraries to re-address the balance between space for collections and users. Many students and faculty members prefer electronic to physical resources, but they still go to the library for some print materials, collaboration, quiet study, technology training and research support. In this session, we looked at some of the ways OCLC is helping members adapt to these evolving needs. Using data and analytics to inform decisions regarding print monograph collections and providing alternate access for deselected titles - without compromising the experience and resources needed by users.

C - Developing a national digital library
Johan Stapel and Enno Meijers (Koninklijke Bibliotheek)

In 2015, the Koninklijke Bibliotheek (KB) became legally responsible for the digital infrastructure of the Dutch public libraries. The KB wants to offer a platform where people and information come together. Their most important task for the years to come is the development of a national digital library - together with their partners in the network. In this session, respresentatives from the KB presented their approach towards the Dutch digital library infrastructure. They addressed some issues and welcomed input from colleague librarians that are facing the same challenges.

D - Learners and Libraries Track
Ulla Nygren and Heli Kokkinen (Turku University Library), Joe Nicholls (Cardiff University) and Rasmus Fangel Vestergaard (Copenhagen Libraries)

Starting with children and young adults and progressing to students in higher education, how are libraries nurturing the skills that will improve the life chances of a new generation of learners? We heard about three different approaches that address this important question. How libraries in Denmark are focussing their attention on children and young adults to make connections with both a physical and digital offer. How the physical environments of a Finnish University Library are changing to adopt new forms of teaching and studying. And how librarians at a UK University are working with educators and students to design curricula that integrate the development of essential digital literacies in new ways.

Breakout Talks | Session Two

Session F - Predicting student behaviour and outcomes with analytics
Dr Alex Hopkins (University of Wolverhampton) and Ulrik Mads Hansen (Copenhagen University Library)

The use of analytics is growing in pace and volume. It is clear that a range of different types of measure are being explored in an attempt to use data to better understand how students engage with and react to the learning experiences and opportunities on offer. Some of the data most commonly included comprises analysis of library services, use of virtual learning environments and student attendance. In this session, we heard from one institution that embarked on a three year project to explore the possible benefits of using learning analytics while also considering the potentially negative consequences for students. Also, we heard from a University library that was carrying out qualitative analysis to gain knowledge and inform the development of their offer to students, for now and into the future.

Session G - Social Media and Academic Libraries
Nieves González Fernández-Villavicencio (Universidad de Sevilla) and Maria Isabel Dominguez Aroca (Universidad de Alcalá)

Deciding to use social media as a channel to reach your students is only the beginning of the journey. Along the way, you need to decide which platforms to use, which content is relevant, and what use cases are you trying to create. In other words, be creative, be analytical and be ready to think about what a successful social meida strategy looks like. This session heard from two institutions who have introduced social media as part of their approach to working with the selfie generation.

Session H - WorldCat Discovery Services
Mike Showalter (OCLC)

It's been about 25 years since FirstSearch® was first launched, 10 years since worldcat.org went live, and 8 years since WorldCat® Local led the way in the era of Web-scale Discovery. What's next on the horizon for Library Discovery? How does WorldCat® Discovery Services fit in? This presentation took a peek backawards to see how far we have come, covered what OCLC is doing today, but also spent most of the time looking ahead to the discovery challenges still waiting to be solved. Key to that future are the roles that OCLC, WorldCat and librarians can play as we help our end users find and make use of the amazing resources that libraries worldwide have to offer.

Breakout Talks | Session Three

I - Digital Visitors and Residents Interactive Mapping Exercise
Lynn Silipigni Connaway and Titia van der Werf (OCLC Research)

This interactive session included an exercise for attendees to visualise their information use and modes of engagement with technology and sources in both their personal and professional lives based on the Visitors and Residents continuum. The outcomes help us identify how we engage with technology personally, professional, and individually and to better understand our identity and interactions with others and technology. The exercise also provided a framework to identify how target audiences engage with technology and discover and access information in order to modify existing services and systems and to develop new ones.

J - WorldShare Management Services - success stories from the EMEA region
Axel Katsche (OCLC), Frits van Latum (Delft University of Technology), Pierre Malan (Sabinet), Nonhlanhla Ngcobo (University of KwaZulu-Natal) and Ifeoma Ebinumoliseh (Student at the University of KwaZulu-Natal)

The new generation of library services platforms require scale. Crossing borders, libraries are sharing more and more data and workflows at a global scale to reduce the time spent locally on routine tasks. Spare capacity can be focussed on new projects to improve the library's user experience. In this session, we heard about how WorldShare is managing down the time spent on activities through a networked approach to library management. We also heard about some of the projects libraries are initiating with their newly-found capacity and how end users benefit from the changes brought about by WorldShare® Management Services.

K - Having social media with impact in academic libraries
Houeida Kammourie-Charara (Lebanese American University), José Antonio Merlo Vega (Universidad de Salamanca) and Thorsten Meyer (ZBW - Leibniz-Information Centre of Economics)

Community management is crucial for libraries to efficiently and successfully attract their users as well as potential users via social media platforms to use the services and to be part of the library community. How do academic libraries promote their resources to the selfie generation? What new tools are available? We joined three innovative academic libraries to learn more about changing the needs of the users in a social media and mobile environment.

L - Making Videos - practical advice on what makes great content
Christian Lauersen and Rasmus Rindom Riise (Copenhagen University Library) and Wibo Broek and Raphaël de Kort (b-creative!)

In the session with b-creative!, we learnt about what makes great sharable content. An emerging phenomenon on social media, and how the use of this content such as videos, animations and infographics, will draw more attention from your target audience and how you can add excitement so that they will share. Christian Lauersen and Rasmus Rindom Riise explained how the University library had reached out to new students with a Library LEGO stop-motion movie and a free app. The impact of this movie has been overwhelming and new students have connected with this way of telling the library story brick by brick.

Breakout Talks | Session Four

M - Social Media and Public Libraries
Natalia Arroyo-Vázquez (Independent Consultant) and Allan Thomsen Volhøj and Charlotte Holm Juul (Roskilde Libraries)

Through the use of social media channels and mobile technologies, public libraries try to attract the selfie generation towards the quality information they offer. In this session, people from two different institutions shared their story about creating an online community and their use of social media and technologies to engage young people with library collections and activities. They discussed what a successful social media strategy for public libraries looks like and how you can translate this strategic vision into action and measurable results.

N - People and Linked Data Structures
Mary Sauer-Games and John Chapman (OCLC)

Meeting the needs of modern library users means serving them in an environment with many separate sources of information and data. To help them tie together different descriptions of the same things, OCLC and other library organisations have begun to provide metadata in the form of Linked Data. The increasing importance placed on describing relationships between people - as users, creators, and topics of discussion - encouraged OCLC to develop new services around Person entities. These entities cluster a variety of information to help libraries link up data that may be found across the Web. This session discussed the pilot, conducted towards the end of 2015 and the beginning of 2016 with libraries and partners from the USA and Europe, to determine future approaches for making this data available and more useful.