The arrival of AI marks a shift as significant as the birth of the World Wide Web. But for libraries, the true value of this technology lies in how it is guided by human expertise. Join us for a look at OCLC’s vision for "Responsible Innovation"—a framework that prioritizes ethics, sustainability, and transparency.
This session moves beyond the hype to showcase tangible product enhancements that are already transforming library workflows. We will explore how AI-driven de-duplication and classification suggestions are enabling catalogers to make critical time savings, and how smart fulfilment workflows are slashing turnaround times from days to minutes. Finally, we’ll reveal the "virtuous circle" of AI and Linked Data, demonstrating how structured data keeps machine intelligence grounded in facts.
Whether you are looking for practical workflow efficiencies or a strategic roadmap for the future, discover how the partnership between AI and library professionals is extending the reach and impact of your collections.
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Presenter: Rachel Broadbent
Senior Library Services Consultant & EMEA/APAC Coordinator, OCLC
Rachel Broadbent is a Chartered Librarian with over 20 years of experience working with libraries and technology, and has spent the last decade at OCLC. She specialises in leading the WMS tender process and delivering impactful software demonstrations, while collaborating with product teams to ensure solutions meet the evolving needs of UK and Irish libraries. Passionate about innovation, Rachel has a particular interest in AI and how it can transform resource sharing and library services. She brings deep sector knowledge and a practical focus on how emerging technologies can create real value for libraries.
On hand to take your questions: